In this project it is important that I conduct user testing. This will insure that the application that I am working on has minimal technical issues and that the prototype meets the expectations set out by myself and the people who I have consulted in my research.
My plan for user testing is as follow:
User Groups
Non-Specialist
This is someone with non-specialist training in a first aid scenario but has attended first aid at work or taken part in another first aid course similar.
Specialist
A specialist user is someone who is learning or currently working in a professional capacity to provide pre-hospital care. An example of this would be a paramedic, first responder or someone who is trained to this level.
Educator
An Educator is someone who has come from a specialist background and has transitioned to teaching the correct techniques to Specialists on degree courses or similar levels of training. They may also deliver Non-Specialist training to people such as First Aid at work and other courses that are similar.
The user groups will allow me to gather feedback from the main users of the application. I have divided them in a way that I can gather information that is specific to their needs as these groups will have many different needs but they will also have common needs. Out of the people that I used for research I have all these groups covered and as such I would go back to them for the user testing. I will then present them will a questionnaire so that I can curate and examine their feedback accurately and properly.
My plan would have brought the users together to experience VR firsthand as well. This would have allowed them to communicate with each other providing an environment where the application can be developed more effectively.
Conclusion
Together these areas for user testing form my plan. Unfortunately due to the change in circumstance over the last few months due to COVID-19 I have not been able to user test in the way that I would like to. I still find it important that I outline my approach and how I would have gone about it. If in the future I can revisit this part of my project I will as improving the UX is the most important part of this project as it is the key to why VR should be used as part of a more traditional teaching course for first aid.
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